We hope this message finds you well. We want to inform you about a crucial update in our latest plugin (Version 7.4) that impacts users of the subscription feature.
Previously identified as: “yhp_worldline_subscription_gateway_click”
Now recognized as: “wooline_gateway_click_subscriptions”
This change is a necessity to align with our brand’s name adjustment requirements. If your website is currently using an older version of the Wooline subscription plugin,
Please take note of the following:
Automatic Transfer of Subscriptions: Existing client subscriptions will not automatically transfer to the new ID.
Manual Modification Required: It is imperative to manually modify the ID for each subscription to ensure a seamless transition.
We understand that this change may pose some inconvenience, but rest assured, it was a decision made with careful consideration. Given the current low number of subscription users, introducing this update promptly seemed the most practical approach.
You have two options to navigate through this transition:
- Engage with your developer to update the IDs.
Allow Wooline to assist in transferring all your existing subscribers.
For those choosing the latter, kindly reach out to us with the following details:
URL: Your website’s address.
Active Subscriptions: The number of active subscriptions on your website.
WordPress Backend Access: Provide access details.
Name/Company Name: Identify yourself or your company.
Registered Email: The email associated with your Wooline account.
We appreciate your understanding and cooperation during this update. We anticipate a more streamlined process in the future, minimizing the likelihood of such changes being necessary again.
If you have any queries or concerns, please don’t hesitate to contact us.